Is this just website maintenance?
No. Website design and development includes one initial website design with page count agreed beforehand, delivered as custom templates and files. It can be for a new website or a refresh of an existing website. Then up to 10 small update requests per month, plus one new page or substantial section per month in addition to those updates; size and complexity are agreed beforehand and requests are handled one at a time while subscribed. You or your web professional install and publish.
What do we agree on before starting?
One business marketing website, the initial design and agreed page count, small update scope, content responsibilities, platform, delivery format, installer, timing, and subscription terms. We confirm those details before work begins, rather than assume every site or request is the same.
What counts as a small monthly update?
The plan includes up to 10 small update requests per month, plus one new page or substantial section per month in addition to those updates; size and complexity are agreed beforehand and requests are handled one at a time while subscribed. Small updates include replacing supplied text or images, changing colors, or adjusting an existing section. Work beyond this monthly scope, full website redesigns, and advanced functionality such as booking systems, ecommerce, and custom integrations are separately scoped and quoted. We review each request against the agreed scope and confirm timing.
Does this include office visits or security testing?
No. The website-only plan excludes office visits, Wi-Fi work, physical-security services, and penetration testing. It does not promise leads, search rankings, or security outcomes. The separate planned Website & Office Care package is described below.
Does each month include a full website redesign?
No. The subscription includes one initial website design when you join, with page count agreed beforehand. Each month then includes up to 10 small update requests, plus one new page or substantial section in addition to those updates. Size and complexity are agreed beforehand; requests are handled one at a time. A full website redesign is separately scoped and quoted.
Is the new page or section part of the 10 small updates?
No. One new page or substantial section per month is included in addition to the up to 10 small update requests per month. We agree on its size and complexity beforehand. Requests are handled one at a time. Booking systems, ecommerce, custom integrations, and other advanced functionality are separately scoped and quoted.
Is there a setup fee or a long-term commitment?
Website Care is $600/month, month-to-month, with no setup fee. Scope, timing, and subscription terms are agreed before work begins.
How does cancellation work?
Cancel before renewal; cancellation takes effect at the end of the paid period, and service continues through that period.
How do I start?
Email Harley with your business name, current website if you have one, and the pages or changes you need. There is no public checkout. An inquiry creates no subscription; scope, timing, and subscription terms are agreed before work begins.